Camtasia Relay is a newer TechSmith product that allows schools, universities and businesses to record presentations, classes, meetings and other screencasts to share with the entire organization. I was hired to work on that team to engage with customers, assess their needs for “how-to” materials and to create those materials using other TechSmith products like Snagit, Camtasia Studio, Jing and Screencast.com. I work on the Camtasia Relay team, engaging with customers, assessing needs and creating educational materials.